Fyp.life is a digital platform owned and operated by Find Your Path Digital Healthcare Pvt Ltd, registered in India. By accessing or using this website, its services, or mobile application (collectively referred to as “Platform”), you agree to the terms outlined in this Disclaimer, along with our Terms of Use and Privacy Policy. 

 

1. Not a Substitute for Emergency or In-Person Medical Services 

fyp.life is not an emergency service and does not offer crisis intervention. If you are experiencing a mental health crisis, suicidal thoughts, or any medical emergency, immediately contact a 24x7 helpline, your nearest hospital, or emergency services. 

Our platform is not designed to replace in-person mental health evaluation or medical diagnosis. It is a complementary tool to connect users with licensed professionals for online therapy sessions, which are suitable for non-emergency, non-critical mental health concerns. 

 

2. No Medical or Clinical Guarantees 

All therapy sessions booked via fyp.life are conducted by independent, verified professionals (including but not limited to psychologists, counselors, psychotherapists, and psychiatrists). These professionals are solely responsible for the nature, method, and results of the care provided. 

fyp.life does not provide, control, or supervise the therapy or advice rendered by the therapist. We do not guarantee any therapeutic outcome, cure, or relief. Mental health conditions are complex and individual results will vary. 

 

3. Professional Independence of Therapists 

While we perform credential verification and quality checks to onboard therapists, fyp.life does not employ or directly manage them. Each therapist is an independent practitioner responsible for the legal and ethical standards of their own practice. 

Any agreement, advice, diagnosis, or communication you have with a therapist is strictly between you and the therapist. fyp.life is not liable for any action, omission, misconduct, or negligence on the part of any therapist. 

 

4. Informed Consent and User Responsibility 

By engaging with a therapist on our platform, you acknowledge that: 

• You have read and understood our Informed Consent Policy. 

• You understand the potential limitations of online therapy, including issues with technology, connectivity, or the absence of physical examination. 

• You are voluntarily entering into a therapeutic relationship with full awareness of your rights and responsibilities. 

Users are also responsible for providing truthful and complete information to therapists during the session. Misrepresentation or withholding critical information can affect the quality and safety of care provided. 

 

5. Data Privacy and Security Limitations 

While fyp.life uses end-to-end encryption and complies with applicable data protection laws (such as India’s Digital Personal Data Protection Act), we cannot guarantee absolute security due to inherent risks in internet-based communication. 

Users are responsible for: 

• Maintaining confidentiality of their login credentials. 

• Ensuring sessions are attended from a private and secure physical environment. 

• Using updated devices and trusted internet networks. 

We are not liable for any unauthorized access caused by user negligence or third-party breaches beyond our control. 

 

6. Platform Functionality & Technical Limitations 

While we strive to maintain a high-quality user experience, fyp.life does not warrant that: 

• The platform will be available uninterrupted or error-free at all times. 

• Video/audio quality will meet all expectations across all regions or devices. 

• Bookings, payments, or session recordings (where applicable) will always function without issue. 

Any technical issues must be reported to our support team. Refunds or rescheduling, if applicable, will be handled on a case-by-case basis at the sole discretion of the platform. 

 

7. Age & Consent 

Users must be at least 18 years old to use this platform independently. Minors may only use the services under parental or legal guardian consent and supervision. 

By using this platform, you confirm that you are of legal age or have appropriate consent and understand the nature of psychological services. 

 

8. Use of Content 

All content on the platform, including blogs, therapist bios, videos, and tools, is provided for educational and informational purposes only. This content does not constitute medical advice and should not be relied upon as a substitute for direct consultation with a licensed provider. 

 

9. Limitation of Liability 

To the maximum extent permitted by applicable law, fyp.life disclaims all liability for: 

• Any direct, indirect, incidental, or consequential damages arising out of or related to your use of the platform. 

• Any loss or injury resulting from the reliance on information provided on the platform or by listed therapists. 

• Any mental, emotional, or physical health outcomes resulting from therapy sessions arranged through our platform. 

 

10. Jurisdiction and Legal Compliance 

This platform is operated from India and is subject to Indian laws. Any disputes arising out of your use of fyp.life will be governed by the laws of India and subject to jurisdiction in Thane, Maharashtra. 

 

Contact Information 

For any concerns, grievances, or legal notices, please contact: 

Find Your Path Digital Healthcare Pvt Ltd 

 Thane West, Maharashtra – 400607 

 Email: support@fyp.life 

 

By continuing to use this platform, you acknowledge that you have read, understood, and agreed to this Disclaimer.